The Bereavement Index 2024
Chapter 2: Legal Professionals
Welcome to Exizent’s annual Bereavement Index, designed to present a comprehensive state of the nation of bereavement and its associated procedures.
Widespread market inefficiencies
Chapter 2: Legal Professionals key discoveries include:
Capacity constraints in handling caseloads
The rise of DIY probate pitfalls
The growing importance of technology investment
Chapter 2 of the Bereavement Index 2024 shines a spotlight on the challenges and opportunities faced by legal professionals in probate and estate administration. Building on the insights from Chapter 1, this chapter delves into how legal firms across the UK are navigating an increasingly complex landscape.
Legal professionals play a pivotal role in supporting bereaved families, so it’s essential to understand the hurdles they face. Our findings highlight several key issues: persistent inefficiencies in the probate process, growing capacity and resourcing constraints, and the rise in DIY probate cases that often complicate matters for legal professionals. However, the report also reveals a positive trend—more firms are adopting technology to streamline their processes and improve outcomes.
Chapter 2 of the Bereavement Index offers deeper insights into the challenges legal professionals face and the strategies they are adopting to stay competitive in an evolving market. To learn more about these trends and explore actionable recommendations, download the full report today.
54%
Key findings for 2024
of firms are struggling to manage their workloads effectively
94%
of legal professionals surveyed still find probate slow and complicated
49%
of legal professionals report that their current software falls short of meeting their needs
Miss out on Chapter 1’s release? Don’t worry, there is still time to download and discover more on the experiences of bereaved individuals and how they are shaping todays market.
Chapter 1 of the Bereavement Index 2024 examined the experiences of bereaved individuals handling probate and estate administration. Many found the process overwhelming, with 34% attempting to manage it themselves due to concerns about cost and complexity.
However, 45% of those who tried DIY probate eventually sought professional help. Among those who used professional support, 94% said they would make the same choice again.
Key findings:
34% of individuals chose not to use professional help due to perceived complexity or cost - 45% who began the process themselves eventually turned to professionals.
- 94% of those who sought help would make the same decision again.
